Returns & Exchanges

At Racosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns on unused and unopened products within 30 days of delivery.

1

Initiate Your Return

Contact our customer support team with your order number and the reason for return to receive a prepaid shipping label.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring that all safety seals are intact to qualify for a full refund.

3

Ship It Back

Affix the provided return label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing